Cognitive Search for eCommerce
eCommerce is a highly competitive space. There are approximately 110,000 eCommerce websites, and not even 50% of them are generating revenue of meaningful scale on the...
A Unified Cognitive Platform & Suite of Next-Gen Apps for Future-Proof Customer Support & Self-Service Ecosystems
SearchUnify is a leading unified cognitive platform that powers enterprise search and fuels a suite of AI-powered applications for a future-proof customer self-service...
Vlocity Drives More Value From Its Online Community
For Vlocity, a cloud-based software provider, it was hard to continuously scale customer service in tandem with their rapid customer growth. Deploying SearchUnify-an...
Overcoming the Barriers to a Customer-First Culture
With customer interactions now overwhelmingly online, customer experience professionals must work closely with the IT department to create and refine the digital experiences...
Introduction to Cloud Data Privacy
Forward-looking and disruptive organizations are increasingly adopting modern data architectures to democratize data for analytics and machine learning.
Many are turning...
Accelerate Safe Data Provisioning for Analytics and Machine Learning
The pressure is on – growing data science functions and hungry analytics teams driven by business pressure need access to an increasing number of datasets rapidly....