SuccessFactors Headlines: Get Instant Workforce Insights in Plain Language
Many managers just don’t have the time or skills to find the needles of insight in the haystack of data. In today’s real-time business world, speed and simplicity...
ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
IT service managers are now required to rethink the way they deliver and support services. This white paper provides a snapshot of challenges for IT service and support...
Is Network Functions Virtualization (NFV) Moving Closer to Reality?
Network Functions Virtualization (NFV) is gaining momentum along with Software-Defined Networking (SDN). This paper examines the history of NFV and explores the prospects...
Ihre projektbasierte Serviceorganisation: Papierflieger oder Rakete?
Manche Serviceunternehmen sind heute schon Raketen. Das heißt, sie fliegen mit Software, die speziell für das Servicemanagement zugeschnitten sind, raketenartig...
THINK – Back To The Future: Revisiting Capital and the Bank of Tomorrow
From the common sense attitude of early bankers to the latest techniques deployed to pro-actively manage the Capital, there have been significant developments in data availability.
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5 Ways To Prepare Your Infrastructure For Disaster
While it’s great to know how to recover when disaster strikes, wouldn’t you rather prevent it from happening in the first place?
Of course, there are no guarantees...