15 Steps to Reducing Security Risks in Business Mobility
Whether it’s misplaced devices or hackers infiltrating your systems, the risk of data loss and theft posed by mobile computing has never been higher. The good news:...
Why Businesses Need Touch-Enabled Notebooks
Employees with smartphones know the value of touch-enabled apps — and they’re expecting the same functionality in company notebooks. Touch-enabled laptops don’t...
Principles of Coaching — Developing Your Coaching Skills
This book discusses the use of external coaches and the issues that confront managers who act as coaches to their own team. It describes key aspects of coaching including:...
Captivating the Crowd: How to Create Compelling Presentations That Attract and Engage Clients, Customers and Colleagues
Date: Thursday, September 17Time: 11:00 AM (PDT) / 2:00 PM (EDT)Speaker: Michael Parrish DuDell, Entrepreneur, Speaker and Author of Shark Tank Jump Start Your BusinessJoin...
Delivering a Presentation: Developing Your Communication Skills
You will learn how to:
Develop a persuasive delivery style that demonstrates ownership of the key message
Eliminate any verbal mannerisms you may have and to use positive...
Supporting Customer Journeys and Your Business with a Cloud Contact Center
eBook
Deploying your contact center in the Cloud provides you with significant benefits, both in added capabilities and in new efficiencies, to increase the caliber of your...