Intentional Action – How Leaders Succeed
Imagine what’s next, what’s left or what’s still in your heart to become, and then take intentional actions toward bringing that vision to life. This...
Transforming the Digital Customer Service Experience for Technology Organizations
Technology companies have an increasing amount of pressure for supplying good customer service, but only 45% of technology companies have a direct peer-to-peer support...
Practical Pricing Guide for Monetizing Subscription Services
In this free eBook, Monika Saha, VP of Marketing for Zuora, shares key takeaways about how to optimally price subscriptions, including:The two levers for effective pricing...
The Uncomfortable Truth About the State of Customer Experience Transformation
Featuring the 2017 Dimension Data Global Customer Experience (CX) Benchmarking Report, 20th Edition.You will learn the top trends from the five key areas of the study,...
Top 5 Motivation Theories
This eBook describes five contemporary motivation theories, including:
McClelland’s Human Motivation Theory
Sirota’s Three-Factor Theory
Alderfer’s...
Project Management Systems Pricing Guide
This guide is based on extensive market research and is designed to help project management professionals:Learn about relevant pricing modelsUnderstand common price rangesAccount...