Vlocity Drives More Value From Its Online Community
For Vlocity, a cloud-based software provider, it was hard to continuously scale customer service in tandem with their rapid customer growth. Deploying SearchUnify-an...
Transferable demand with unparalleled accuracy inspired by GANs
The transferable demand model explained in this whitepaper can generate data from random noise (i.e. random numbers) to infer SKU incrementality and demand transfer impact....
Define Yourself: What Type of Broker Are You?
As the way you communicate and connect with clients continues to evolve, especially in the wake of the pandemic, how you tackle problems is as important as finding the...
More Miles, Less Wires: Revolutionizing Automotive Battery Management
EV drivers may not think much about the battery management system (BMS) in their cars, but we engineers know that it’s a critical component. In this session, we...
Gartner Report: Magic Quadrant for Metadata Management Solutions
Metadata is everywhere. It supports every aspect of your data and analytics initiatives. And according to Gartner’s 2020 Magic Quadrant for Metadata Management...
2020 Gartner Magic Quadrant CRM for Customer Engagement Center
We believe only ServiceNow Customer Service Management solves customer problems by bringing front, middle, and back offices together, proactively addressing issues, and...