Vlocity Drives More Value From Its Online Community
For Vlocity, a cloud-based software provider, it was hard to continuously scale customer service in tandem with their rapid customer growth. Deploying SearchUnify-an...
Double Win: Transforming Customer & Employee Experience with AI
While the importance of a seamless, personalized, and relevant experience across channels is clear to all business leaders, reducing agent and customer effort at every...
Accelerate Business Transformation through Cloud Migration
Organizations across every industry want to become more agile so they can innovate and respond to changes faster. Faced with ever-increasing disruption, these organizations...
Governance Data for Proxy Season & Beyond
Diligent is expanding its capabilities to include an unmatched collection of governance data and insights to help boards and business leaders navigate the complexities...
Content Intelligence for Finance and Accounting
Software robots act as a “digital workforce” to execute repetitive, structured, and rule-based financial processes. By combining Content Intelligence to RPA, organizations...
Go Beyond OCR to Raise the Bar on Cash Flow
There’s a relationship between the quality of content in paper and digital documents and the Accounting processes they enable. Poor quality disrupts processes, making...