Older PCs are a risk due to a lack of robust hardware-based security, older processors, and outdated operating systems. This Cheat Sheet paper discusses the points you...
Enterprise IT departments are continually looking for ways to improve user experience, satisfaction and loyalty among notebook users. Through its quarterly CSAT study,...
Metrics are the lifeblood of the modern email marketing program. Marketers recognize the importance of measuring every aspect of their email program, to prove their effectiveness...
Blue Ocean’s Anthony Conrod didn’t know how significant an impact his work would make when he answered a Tier 2 order management call on a Tuesday afternoon...
Underpinning the global economy is a vast infrastructure that is inherently complex. However, excess complexity that manifests itself in lack of innovation or poor customer...
To understand the causes and effects of excess IT complexity, and the technologies and processes that help simplify IT, CIO Insight conducted a global survey of IT executives.The...
