Achieving Customer Centricity in Retail Banking
The banking industry is witnessing a permanent shift in consumer expectations around their banking relationships. Mobility and social media are creating a new marketplace...
Banks Betting Big on Big Data and Real-Time Customer Insight
A recent survey of banking executives around the world found that more than 70 percent say customer centricity is very important to them. Among other attributes, they cite...
Recognize, Respond, and Report: Banks Increase Your Risk Awareness
Today’s volatile risk and regulatory environment requires banks to respond with unprecedented speed and accuracy. This white paper describes specific approaches to...
Exploiting Innovative Technologies in BI and Big Data Analytics
A recent survey conducted with 330 global Business Intelligence (BI) decision makers found strong correlations between overall company success and adoption of innovative...
Predictive Analytics
In recent years Business Intelligence (BI) capabilities, once exclusively the province of technically astute analysts, have been embraced by a wider range of users in various...
Aligning Risk and Finance in Banks: From Theory to Practice
For many years, banks have considered pursuing a greater alignment and integration of their risk and finance functions, often encouraged by regulators, consultants, and...