Rethinking Analytics for the Social Enterprise
Today companies are embracing the social revolution, using real-time technologies to unlock deep insights about customers and others and enable better-informed decisions...
Predictive Analytics
In recent years Business Intelligence (BI) capabilities, once exclusively the province of technically astute analysts, have been embraced by a wider range of users in various...
Achieving Customer Centricity in Retail Banking
The banking industry is witnessing a permanent shift in consumer expectations around their banking relationships. Mobility and social media are creating a new marketplace...
Banks Betting Big on Big Data and Real-Time Customer Insight
A recent survey of banking executives around the world found that more than 70 percent say customer centricity is very important to them. Among other attributes, they cite...
Your Customers Won’t Wait Making the Case for Core Modernization in Banking
Customer expectations for their banking experience have changed radically. In response, banks have increased self-service and expanded product sets while shielding customers...
Rethinking Analytics for the Social Enterprise
Today companies are embracing the social revolution, using real-time technologies to unlock deep insights about customers and others and enable better-informed decisions...