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Date: Wednesday, April 23, 2014 Time: 11:00 am PT/ 2:00 pm ET During this hour-long interactive webcast you’ll gain real-world insights from experts in customer experience management as well as leading edge marketers making shifts in how they champion customer centricity in their own organizations. We’ll take a look at the importance of actionable data, the new sentiments of both the btob and btoc mobile-dependent buyer, and how to architect a successful, comprehensive customer experience strategy. Speakers: Liz Miller, VP of Marketing – CMO Council Jamie Anderson, Global VP Product Marketing – SAP |
