Download this study to gain insight in to:

• The Digital Experience
  • An excellent customer experience is paramount across all channels and a must for today’s retailers. Discover what shoppers think about digital channels in the convergence of online and in-store as the quality of the customer experience takes priority.
• Search Dynamics
  • Optimizing your digital channels to enable consumer searches is key considering the growth of online shopping. Find out the dynamics and preferences of online shoppers’ browse and buy behavior.
• Research and Purchase Insights
  • Accelerated interest by shoppers for online research and purchase are driving future retail growth. Get up to speed on preferred devices and channels in the digital evolution.