Artificial intelligence is flipping all kinds of traditional business models on their heads. In the customer support space, AI is changing the customer experience for better or for worse depending on the elegance of your deployment. And the new world of AI is creating out-of-this-world efficiencies for business who are leveraging it effectively. Whether you are seeking to enhance your customer service or you want to boost business processes, here is some binge-worthy content to consider as you explore the perspectives and benefits available through AI customer service and business solutions.