For businesses that use the Salesforce CRM platform, it’s hard to imagine a world without it. Customers are at the heart of this power-packed tool.  

It helps businesses target different audiences, set scores and alerts based on an individual lead's or customer’s activity, proactively work with contacts, and maintain relationships. Best of all, Salesforce CRM can be used across departments to ensure all of them are empowered with the right data to create incredible customer experiences.

Read our assessment-driven article to learn in-depth about: 

• Why Salesforce is a global CRM leader 
• Recognitions awarded to Salesforce CRM 
• Core functionalities that reflect Salesforce CRM’s success
• Forsys E2E expertise in Salesforce CRM 
• Outcomes recorded by Forsys’ Salesforce CRM customers