As consumers shifted to online shopping last year, a boom in e-commerce orders stressed the networks of UPS, FedEx and Amazon. The high demand has led to a shift in service on the part of logistics providers, and strategy revamp on part of shippers.

INCLUDED IN THIS TRENDLINE

• Why parcel shipping will be even more expensive in 2022
• LaserShip and OnTrac must fill middle mile to become a true national carrier
• The next step in FedEx’s automation journey: Handling the largest and smallest packages

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