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How much do you know about Generation C? Do you know what’s disrupting your customers’ behavior and the impact this is going to have on your business? Watch a recent interview between SDL CMO, Paige O’Neill and principal analyst at Altimeter Group, Brian Solis, as they discuss customer experience insights from his latest book – What’s the Future of Business? – Find out why your customers’ experience with your brand is more important than the product and get inspiration for your 2015 initiatives. |
