Are you ready to get started with CRM or struggling to know where to begin? Are you in the middle of a CRM implementation? Did you implement CRM years ago, but aren’t actively using it and want to reinvigorate user excitement?

Whatever challenge or phase you’re in, this eBook covers all things CRM, from A to Z!

In this eBook, the experts at Ledgeview Partners share their top insights from the company's long history. Within it, you'll find detailed tips about:

• How to get over bad past CRM experiences you may have had to find new success
• Common reasons CRM projects fail and how to prevent them from the start
• The basics and benefits of CRM
• How to select and decide on the right CRM solution for your organization
• CRM best practices
• Common CRM gotchas
• How to gain high and continuous CRM user adoption
• How to measure your success with CRM
• And much more!