Engaging Customers to Build a Flexible Grid for the Future

​Today’s customers are pivotal players in the generation and smart use of electricity. It’s a transition that will only accelerate as electrification and decarbonization technologies are incentivized. 

With these realities in mind, utilities need to do a much better job of engaging and partnering with customers. One avenue to do that is to embrace a more holistic and integrated approach to satisfying customer needs.
In this must-watch webinar, we will:

  • Discuss how utilities can use all the tools at their disposal to engage customers, reduce costs, and keep the grid reliable.
  • Share results achieved by utilities who are engaging consumers effectively to build more responsive grids.
  • Explore how utilities can best navigate the transition to a customer-centric grid.


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