Doing a deep dive into customer data - analyzing and mining the vast stores of information now available to many enterprises - can yield profitable results that provide an enterprise with a strategic advantage over its competitors. It can also improve response time and overall efficiency. This is particularly true in healthcare where analyzing patient discharges, real-time clinical transactions, and purchasing data can provide insights that improve patient care and reduce costs. The challenge is aggregating the data from multiple sources, analyzing it, and then getting the results into the right hands - quickly. Topics to be discussed:
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