The expectations of property claim customers have risen over the past decade. And according to J.D. Power’s 2022 U.S. Property Claims Satisfaction Study, homeowners who filed property insurance claims ranked satisfaction with their claims experience at an average of 871 on a 1,000-point scale—representing a five-year low point in the 14-year history of the annual survey. Fortunately, there is a solution. Insurers who have access to a contractor managed repair program that has a technology ecosystem grounded in five components can not only solve their pain points, but they will also enhance the customer experience for their valued policyholders and team members. Download this white paper and learn about:
Request Free! |