What Marketers and Digital Teams Can Expect from Drupal 9
With over 570,000+ sites, 1.3 million community members and capturing 2.9% market share, Drupal, the much-loved open-source CMS needs no introduction.
The arrival of...
Forrester: Knowledge Management Solutions For Customer Service, Q3 2020
Knowledge management (KM) solutions enable companies to provide timely answers to customer questions, empower customers to self-serve from an existing knowledge base,...
The Ultimate Guide to a Modern Knowledge Management Strategy
At the most basic level, a knowledge management strategy is a plan of action that details how your company will manage information, data, and knowledge to help everyone...
Prep List for the 2020 Holiday Digital Surge
Let’s face it: No one knows what the 2020 holiday season will entail.
Your annual plan and all your reference points have gone out the window. Customers are learning...
Canadian Tire Increases Online Revenue and Customer Satisfaction with Quantum Metric
Holiday sales and discounting are always an expectation, but especially this year with consumers having less disposable income.
Have you considered your coupon strategy...
Monitoring Microservices on Kubernetes
This ebook walks through the end-to-end architecture of Kubernetes, the role of each Kubernetes component, the key monitoring challenges in Kubernetes environments, and...