Double Win: Transforming Customer & Employee Experience with AI
While the importance of a seamless, personalized, and relevant experience across channels is clear to all business leaders, reducing agent and customer effort at every...
Apple iOS 14 v2
Apple launched a new iOS 14 update in Q1 2021 which forces iPhone users to “opt-in” to be tracked by 3rd party apps downloaded from the App Store....
Why Slack is the Future of Remote Collaboration
In this new age of remote work, employee’ sense of belonging is as much a technology issue as it is a human resources issue. The old way of working is no longer...
Case Study: How to Build a Winning Analytics Strategy
The Massachusetts Executive Office of Education (EOE) works with early childcare and education providers and 29 public colleges and universities to create a ‘connected’...
Apple iOS 14 Roll out to Severly Impact Facebook Advertising & Optimization
Apple launched a new iOS 14 update in Q1 2021 which forces iPhone users to “opt-in” to be tracked by 3rd party apps downloaded from the App Store....
Blurring Boundaries in E/E Systems Development
Enabling the advanced features expected in the products of today requires the integration of components from across domains.
Mechanical, electrical, electronics, and...