Mass Tort Legal Marketing Guide
When is the best time to invest in new torts? What’s the latest status on Roundup? We’ve researched the latest case history and verdicts and compiled a whitepaper...
The Top 10 Voice of Customer (VoC) Best Practices
As companies work to restore consumer trust and build better relationships with customers, they must think and communicate differently. They must gain a better understanding...
NPS: Stop Chasing The Score
Experience has shown that these measures can entice organizations to spend their time “chasing the score,” which can actually undermine CX success. Maybe we...
Unlock The Value of CX
Effective business decisions start with a series of questions that, if well answered, will serve to illuminate options, reduce risk, and drive maximum value. It’s...
Research: Shopping Expectations of U.S. Consumers
SMARTASSISTANT commissioned this research to understand what consumers feel about the online purchasing experience and how it can be improved.
It surveyed 900 American...
Multilingual Search Engine Optimization: Taking Your Global Marketing Strategy Further
Today, it seems like nearly every business is global, at least in some ways. But it’s not always as easy as it seems to create a compelling and effective Web presence...