Automation, AI, and Analytics: Reinventing ITSM
EMA’s research sought to understand the appetite, adoption, maturity, near-term plans, and transformational potential for automation, AI, and analytics, as well...
GDPR: B2B Marketer’s Reference Sheet
The General Data Protection Regulation is privacy legislation that went into effect in May 2018. This is an EU (European Union) regulation intended to strengthen and unify...
CCPA: B2B Marketer’s Reference Sheet
Like GDPR did in Europe, CCPA creates greater accountability for the B2B marketing industry in the United States. This act aims to protect and retain the trust of the...
CASL: B2B Marketer’s Reference Sheet
Canada’s anti-spam legislation (CASL) defines how the Canadian government handles spam and other electronic threats to its citizens. CASL enables businesses to continue...
Gartner Peer Insights 2019 Customers’ Choice for Corporate Learning
These suites continue to expand the functionality and robustness of their components. The suites help organizations with compliance, certifications, onboarding, talent...
The 20 Attributes that Lead to Business Success
Enterprises need to become more data-driven by using more mature analytics tools to stand out from the crowd.
Smart, effective customer analytics tools helps organizations...