Unlocking Your Data Silos for More Pipeline
Date: Thursday, June 4, 2020—2:00 PM ET Length: 60 minutes Presenter: Kate Adams, Meghan Flannery Price: $0
What if you could use the myriad customer data that’s...
Marketing & Communications Playbook For Higher Ed During COVID-19
Like they say in show business, “the show must go on” — and the same is true for higher ed. While the pandemic has changed how the world and your business...
The New Normal: Evolving ABM Strategies for B2B’s Biggest Challenges
When faced with mind-boggling challenges, it’s amazing how quickly we all find a way to adapt. Make-do home offices. Zoom happy hours. This new reality doesn’t...
The Road to Transforming the Customer Service Experience: Investing in Great Outcomes for Employees and Customers
Ask companies about being competitive and all roads lead back to providing an exceptional customer experience. But creating that experience means expanding on the traditional...
Superhuman Service: AI-integrated Customer Service in Times of Crisis and Plenty
With businesses in a slump and skeletal staff, there’s no better time to integrate AI and automation into your customer experience strategy.
In Episode 2 of...
Kronos Transforms Customer Support & Self-Service Experience with SearchUnify
For Kronos, one of the leading Workforce Management and Human Capital Management Cloud Solutions provider, the main objective was to fully capitalize on the vast, isolated...