The Sales Development Playbook
Did you know that the average response rate of direct mail is 9%, compared with 1% from email? Prospects today are inundated by digital noise, and it’s getting tougher...
The importance of automation in travel
Automation is changing the way organisations across the world function – bringing new levels of efficiency, accuracy and speed that are helping businesses to consistently...
Contact Center Agent Retention and Engagement
Excerpts from recent conversations with ICMI’s founding partner Brad Cleveland and ICMI consultants Wendy Fowler, Josh Streets, and Steve Campbell. In these...
Essential Guide to Digital PX Transformation
Healthcare’s efforts toward digital transformation were kicked into high gear during the pandemic. Now more than ever, a clear-cut digital transformation strategy...
Can’t Touch This: The New Norm for Digital Signage
Learn about the new trends in Digital Signage. Join BrightSign and Matrox as we explain how to develop a touchless solution that supports your customers in these changing...
5 reasons Your Business Needs Fully Loaded Salesforce CRM
Download this interactive slideshow to explore the five different scenarios that compel businesses to move to Salesforce CRM & Forsys and see how they can:
Sell smarter...