The Salesforce User’s Guide to Pipeline Management
Effectively managing your open opportunities is an essential part of sales success, but it’s not always simple in Salesforce.com. This eBook changes that by laying...
Hooked: How to Build Habit-Forming Products (An Excerpt)
Why do some products capture widespread attention while others flop? What makes us engage with certain products out of sheer habit? Is there a pattern underlying how technologies...
Content Marketing For Dummies – eBook (usually $16.99) FREE for a limited time!
Successful online marketing is about more than creating a Facebook page or writing a corporate blog. Brands need to build lasting connections with the right customers...
Choosing a Mobile Sales Platform That’s More Than a CRM
Work happens everywhere. Your business’s most important sales tool shouldn’t be tied down to a desk when your sales team isn’t. This eBook outlines which...
Maintaining Business Continuity in the Cloud
This white paper will address some of the key issues associated with business continuity, such as the financial impacts of an outage to contact center operations and how...
How to Achieve Service Level Consistency
This white paper describes how a common hosted contact centre platform can help companies avoid the pitfalls of multi-sourcing, while fully realising the potential for...