To drive desired behaviors, a sales organization must have confidence in the accuracy of its incentive compensation results, payments, and reports. Yet, inaccurate results...
Based on our survey of over 20,000 respondents in 11 countries, the 2015 Aimia Global Loyalty Lens uncovers consumer views on the collection of their personal data, marketers’...
As organizations set their strategic priorities, most are uncertain whether they are targeting the right areas for improvement.
Ineffective strategic plans waste money,...
Add-Ons and integrations are the mainstays of the digitally connected world we inhabit. Without them startups with a limited budget would have a hard time competing with...
One way to ensure such service is by transforming your contact center into a customer engagement center. Contact centers of the future will not exist merely to answer customer...
Driven by the specter of external attacks and the needs of their own organizations, CISO’s are continuing the shift toward a business leadership role that focuses...
