In 2016 e-commerce is expected to bring in $392 billion and generate more than DOUBLE the growth of any other sales channel. But as retailers try to innovate, adopt new...
Your customers are on a journey. Every interaction with your company informs the quality of that journey. Do you want great customers? If so, you need to create excellent...
These essays by Matt Heinz, offer a specific, actionable perspective to help you start honing in on not just a better metrics discipline for your department and organization,...
The new Point of Sale isn’t the checkout counter, the phone or the computer. The new Point of Sales is the consumer – wherever she is, and however she is shopping....
Topics include:
– The four Cs of effective cold calling– Six reasons cold prospects will want to take your call– Four essential steps before cold-calling...
The beauty of this resource by Matt Heinz, is that it will:– Help you narrow down your focus– Strategize your proposal– And, help organize your results
One...