Emails That Made the Naughty and Nice Lists
Now that some time has passed, it’s the perfect opportunity to look back and reflect on the best (and not so best) of the 2016 UK holiday marketing emails. What’s inside:...
Bringing Together Digital and In-Store Experience
The world of retail continues to change at an amazing pace. Customer behaviour leads the way, demonstrating the power of the consumer far beyond the pocketbook. Consumers...
Growth Gets Complicated
The time has come to move from start-up “seat-of-the-pants” mode to operational efficiency — the only way to ensure consistent customer experiences. You need...
How to Build a Five-Year Vision of Marketing Analytics
Marketers are proving the value of analytics. However, the challenge can be to make analytics an enterprise-wide capability.
Hansa has worked with clients...
What Your Outsourcer Should Tell You About Hiring Contact Center Agents: A Client’s Guide
Are you exploring outsourcing for the first time? Or perhaps you’re looking for a better alternative to your current contact center vendor? Either way, the idea...
Storytelling For Leaders and Salespeople
This interacitve e-book will do more than introduce you to how storytelling can be used as a regular presentation tool in any business setting. It will provide...