Empathetic Moments: Use Cases for SMS and RCS
RCS and SMS messaging services are an awesome way to connect with customers for real-time, responsive engagement. But knowing the places in your business where mobile...
The Complete Guide to Secure Mobile Messaging
SMS, RCS and MMS are becoming vital communication channels for businesses. So you need to double down on security to protect your organization and customers.
Our new...
Cloud Fax Adoption: An Easy Win for Cloud Migration
Read the IDG whitepaper to learn the benefits businesses can expect when they move their faxing to the cloud such as, cost savings, improved fax security/compliance,...
Guest Experience – Why Retailers Need to Be Creating Memorable Guest Experiences and How to Do It
The various online and mobile options mean that customers no longer have to stick to one shopping channel or another. They have choices, and they tend to use them—taking...
Managing Intellectual Property Risk During M&A – The Process
While Mergers and Acquisitions (M&A) create tremendous opportunities, they also present challenges around Intellectual Property (IP) integrity. Data shows that only...
Technicolor’s Luis Martinez-Amago Discusses Key Trends Defining Network Service Provider Strategies for the Connected Home
This year will see more Network Service Providers (NSPs) around the world embrace “managed services” as a core strategy for generating new recurring revenues...