IHS Markit deploys Global Hybrid Cloud
In 2016, data and analytics leader IHS Markit realized it needed the global reach and scalability of the public cloud to further its business goals, which include serving...
Design & Implementation Challenges with Change Data Capture: Strategic Considerations for Successful Streaming Data Ingestion
When designed and implemented effectively, Change Data Capture is the most efficient method to meet today’s scalability, efficiency, real-time and low overhead...
Humans and Machines in Effective Real-Time Collaborative Systems
As applications gain more control of a business, such collaborations will become increasingly common as organizations look to gain and keep a competitive edge. Software...
IT Sicherheit – vom Spielverderber zum Beschleuniger der Digitalisierung
Kohärente Gesamtlösungen – sowohl für Business als auch für IT.
Die Digitalisierung stellt Unternehmen vor neue Herausforderungen, die weit...
Getting Closer to Your End User: Automating the Last Mile in IT Support
Many ITSU systems that use ticket reporting channels see unsatisfactory resolution times due to communications bottlenecks.
Learn how ticket reporting through an Intelligent...
How Southern New Hampshire University Improved Remote IT Support
The pandemic has created an enduring transformation in higher education—especially in the technology used to deliver and support it. When it comes to support, there...