Autodesk IT Support HelpBot
Autodesk was looking for a machine learning system to resolve IT support issues without the need for IT support staff to get involved, so 9,000 employees could spend...
Broadcom Embraces New IT Challenges and New Employees
A few years ago, Broadcom set out a vision to improve the help desk experience for its employees, save time, and reduce the volume of work by automating tasks with AI.
In...
The Essentials for CTOs – 2020 Kit
The Essentials for CTOs – 2020 Kit brings together the latest information, coverage of important developments, and expert commentary to help with your CTO related decisions.
The...
The IT Manager’s Guide to Leaked Passwords For 2020
Identifying which user accounts have weak passwords is a key challenge for organisations today. How do you audit existing user credentials and meet the latest compliance...
The Essentials for CTOs – 2020 Kit
The Essentials for CTOs – 2020 Kit brings together the latest information, coverage of important developments, and expert commentary to help with your CTO related decisions.
The...
Creating a Security Champion Program
Tuesday, December 10th 2019 1-2PM ET
One of the most powerful things an organization can do to improve its security posture is to cultivate security-mindedness in...