Merchant Fraud Management: Pandemic-Driven Patterns of eCommerce Fraud
With the large spike in eCommerce traffic we see changes in fraud patterns. In this paper we’ll discuss the impact of:
Increased value...
Attack Surface and Vulnerability Management Assessment
How are leading organizations approaching attack surface and vulnerability management? This new ESG research report dives into the data around these two security disciplines,...
COVID-19 IT Response & Recovery Report
37% of IT professionals surveyed said that their spending was cut in the short-term during the early months of the pandemic. But the good news is that 2021 spending outlooks...
Cybersecurity QuickStart Bundle: Built for Success
There are many ways businesses realize they need to improve their cybersecurity: Requirements from customers and vendors. Compliance and regulations. Insurance and...
The Top 5 Automated Attack Vectors Targeting Your Applications & Customers and How to Stop Them
Sophisticated automated attacks and fraud actors are severely impacting applications, creating a heyday for cybercriminals to exploit stolen data and credentials for...
eBook: The Future of Quality Assurance in the Contact Center
Advances in artificial intelligence, machine learning, and speech analytics are transforming the contact center as we know it, at every level of the organization.
Understanding...