Ransomware has been blasting news feeds on a daily basis for years. Each article details the story of an organisation that can no longer access their business critical...
SearchUnify is a leading unified cognitive platform that powers enterprise search and fuels a suite of AI-powered applications for a future-proof customer self-service...
Customer experience has been established as the key differentiator amongst businesses, and the search on your portal is directly related to CX. Search relevance can be...
For Vlocity, a cloud-based software provider, it was hard to continuously scale customer service in tandem with their rapid customer growth. Deploying SearchUnify-an...
Pandemic-related disruption and the surge in remote work have led to an alarming increase in cyberattacks. As organizations face an unprecedented volume and scale of...
Time is money, and the firms that use it efficiently will profit. Leveraging technology to turn repetitive, administrative steps into automated workflows is the next...