The Risk-Based Approach To Cybersecurity
Decisions about how best to reduce CyberRisk can be contentious. Taking into account the overall context in which the enterprise operates, leaders must decide which efforts...
Webinar: Do You Know What Your Ransomware Readiness Score Is?
It’s not a matter of if, but when. Ransomware incidents are on the rise and it is crippling companies. But there are key things you can and should be doing to prevent...
Building the Ultimate Agent Desktop
Have you ever seen an episode of Star Trek where Captain Kirk uses the “communicator” to connect to anyone in his team? Once deemed only in the realm of fantasy...
Vlocity Drives More Value From Its Online Community
For Vlocity, a cloud-based software provider, it was hard to continuously scale customer service in tandem with their rapid customer growth. Deploying SearchUnify-an...
From Chaos to Clarity: Enabling Proactive Support with Cognitive Technology
The odds were stacked against the Avengers. If you or your family is a MCU fan you know that Doctor Strange’s plan hinges on a specific combination of heroes surviving...
A Unified Cognitive Platform & Suite of Next-Gen Apps for Future-Proof Customer Support & Self-Service Ecosystems
SearchUnify is a leading unified cognitive platform that powers enterprise search and fuels a suite of AI-powered applications for a future-proof customer self-service...