Wir bei CHILI publish sind in einer privilegierten Position: Wir können zuschauen, wie unsere Kunden mit unserer Software Probleme lösen. Wir haben mittlerweile über...
Software robots act as a “digital workforce” to execute repetitive, structured, and rule-based financial processes. By combining Content Intelligence to RPA, organizations...
There’s a relationship between the quality of content in paper and digital documents and the Accounting processes they enable. Poor quality disrupts processes, making...
Knowledge-Centered Service (KCS) methodology captures resolutions at scale and in ways that are both findable and reusable. But after the initial kick-off & training...
For Vlocity, a cloud-based software provider, it was hard to continuously scale customer service in tandem with their rapid customer growth. Deploying SearchUnify-an...
Have you ever seen an episode of Star Trek where Captain Kirk uses the “communicator” to connect to anyone in his team? Once deemed only in the realm of fantasy movies,...