Top 3 Tips For Hiring The Best IT Support Candidates
Get critical advice from HDI thought leaders and featured contributors on how the IT service and support industry can best fill positions during a challenging...
New Class 4 Systems Change How Technology is Powered
Hailed as the ultimate playbook for safe installation of electrical systems, the National Electrical Code® (NEC) is in a constant state of improvement. Updated once...
Six Advantages of Microservices
Innovation is not limited to software technologies, the Intel Optane technology which introduces us to a new level of hardware performance. Leveraging in-memory RAM...
Building and Maintaining Security at the Network Edge
Advances in networking and new technologies have expanded the possibilities of deploying applications at the network edge. These edge devices bring with them their own...
Just-In-Time Content to Support Complex Technical Training
VMWare has a challenge: provide complex software training content for their customers. FAST. The content needs are complex, unpredictable, and timely. Manual editing software...
SaaS Guide to Creating Effective Software Training Videos
Are you building up your training video library? Is it a struggle to communicate all the software changes and feature updates?
Creating videos that resonate with your...