OSRAM Licht AG
OSRAM implemented IBM® OpenPages® GRC Platform running on the IBM SoftLayer® cloud. The solution enables transparent reporting and quality management of internal controls,...
Customer Experience Management Best Practices for e-Businesses
Find out the five ways to increase conversion and adoption rates for today’s e-Businesses.
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Data-Driven Content Marketing: An Introduction
Your content marketing is responsible for building awareness and generating trust while it finds new prospects for your company. Learn how to drive efficiency into your...
The Mobile Experience – Increase Your Competitive Advantage
Best practices expert, Bill Loller, VP Mobile at IBM, will review what’s wrong with the mobile customer experience today and what can be done to improve that experience.
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What Does Customer Experience Mean for Your Social Business?
These are all the actions businesses must take to deliver a seamless customer experience. However, one person can’t do it. It is even too much for one department....
Understanding Your Customer’s Lifecycle Journey
Read this white paper to discover how you can gain a better understanding of your customer’s lifecycle journey.
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