Combating First-Party Fraud – A New Approach
First-party fraud will be responsible for an estimated $28.6 billion in credit losses for financial institutions around the globe by 2016. Banks can significantly reduce...
The Importance of Cyber Resilience and Incident Response for Financial Institutions
If you’re like most financial institutions, you have controls that identify breaches, but need proper procedures that’ll enable you to recover from such an...
Manage Identities & Access for Continuous Compliance & Reduced Risk
Identity and access management governance helps determine who has authorized access to what resources, for what purpose and for how long. IAM governance from IBM provides...
The Insider’s Social Media Guide
The secret to social media success is this… it isn’t a secret! Start small and build your social presence. This white paper will provide five simple rules for building...
What Your Workforce Management Team Wishes HR Knew
In the contact center world, success for the HR team and the Workforce Management team is often measured in competing metrics and outcomes, but for success to be achieved...
The Holistic Approach to Targeted Attack Prevention
The Golden Age of Hacking has arrived. More malware and more advanced threats have caused more companies to be breached. In this white paper, we focus on the roots of the...