The Secret Life of IT Assets
IT asset management is no longer a process specifically for large global organizations who are trying to avoid a lengthy audit process. It’s critical to every business...
Delivering a Great Omnichannel Member Experience
Thursday, April 7, 201611 AM PT / 2 PM ETThe University of Pittsburgh Medical Center Health Plan (UPMC) is recognized for the excellence of their enrollment, efficiency,...
5 Things You Need to Know about Security and UC
From calculating ROI to negotiating contracts and anticipating changes in infrastructure, there are a multitude of factors to consider when making the transition to a new...
Drive Toward Social Intelligence Maturity
The sheer volume of information collected form social media can be unwieldy, but social intelligence should be a core component of any firm’s customer intelligence...
The 7 Hidden Costs of Crappy Reporting Software
Exactly how much is your outdated reporting software costing you?It’s a question without an obvious answer. Sure, you can add up the visible expenses such as training...
Python Programming Cookbook
Python is a widely used high-level, general-purpose, interpreted, dynamic programming language. Its design philosophy emphasizes code readability, and its syntax allows...