Rules Versus Models in Your SIEM
Many SIEM tools’ detection methodologies are primarily based on correlation rules that look for known attacks at the points of entry. Such rules become increasingly...
SIEM Productivity Report
With sponsorship from Exabeam, Ponemon Institute surveyed 596 IT and IT security practitioners of which 42 self-report that their organization uses Exabeam as its primary...
LIVE WEBINAR: Unifying IT with Outcome-Aware AIOps
Since 2012, leading IT research firm Enterprise Management Associates (EMA) has conducted more than five separate AIOps research projects, including reviews of more than...
Bringing Artificial Intelligence to Wireless Networking
Companies of all sizes can take advantage of Mist’s AI-driven wireless solution that delivers the following:
• Wi-Fi that is predictable, reliable and measurable
•...
What to Look for in a Customer Service Software Solution
Now more than ever, companies are searching for new technology to deliver on customers’ growing demands. With 66% of consumers aged 25-44 believing that the customer...
Why Retail Brands Can’t Afford Bad Customer Service
Retailers have always been at the forefront of customer service. As companies move towards direct to consumer models to keep up with developing technologies, customer...