How Eocortex Reduced Costs and Improved User Experience with Thales Sentinel
Eocortex’s innovative and customizable security solutions include some of the most advanced features on the global video surveillance market. The software...
IDC Worldwide Digital Business Models and Monetization 2020 Predictions
In the recent past, monetization technology has been the domain of custom applications, spreadsheets, and an army of financial professionals to make it all work —...
Innovate Your Customer Service with an Omni-channel Strategy
Customer service and customer experience are key differentiators for organizations across all industries. It’s now more important than ever to understand evolving...
The 7 Steps to a Successful CRM Implementation
Customer service expectations are on the rise and companies today must shift their focus to implementing solutions that innovate and support the customer experience. However,...
Agile At Scale
When implemented correctly, agile innovation teams almost always result in higher team productivity and morale, faster time to market, better quality, and lower risk than...
RNL Launches Digital Engagement Centers to Transform Donor Engagement for Higher Education Fundraising
RNL (Ruffalo Noel Levitz) has announced a groundbreaking new donor engagement solution which combines advanced predictive analytics, calling, texting, personalized video,...