McAfee turned to Aisera to increase the efficiency of its service agents by providing a self-service interface on the consumer portal for customers to gain immediate auto-resolutions...
The average large firm has 129 software applications per company. The average worker uses 35 of these a day, and switches between them 1,100+ times a day. Roughly...
Levvel Research’s top industry analysts talked to hundreds of leaders in technology to uncover their biggest challenges in meeting business objectives. We found...
Software licensing has become a key piece of nearly every modern business. Getting it right can help you grow, acquire new customers, and outlast your competition.
This...
In tech, we often talk of technology lifecycles, but sometimes that cycle can feel more like a swinging pendulum. Take the rush from on-premises data infrastructure to...
According to Gartner, “To strategically transform their operations, I&O leaders must understand both the status quo and emerging trends in enterprise storage....