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How Candela increased its revenues by maximizing a software licensing solution with flexible licensing and create a recurring revenue stream.
How...
Affiliate networks have existed for as long as internet advertising, and the basic model was a good one: find website publishers with real estate to spare and match them...
To say the swell in content partner performance in affiliate marketing is a trend, doesn’t even come close to the truth. It’s been a steady rise for content...
Advances in artificial intelligence, machine learning, and speech analytics are transforming the contact center as we know it, at every level of the organization.
Understanding...
Soft skills are traits that enable contact center agents to relate to and connect with customers. They’re made up of a variety of intangible characteristics and...
Date: Thursday, December 3, 2020
Time: 2pm ET | 11am PT
Sponsored by: Very Good Security
PCI compliance is a challenge. Card issuers, particularly fintech card...