How to Prevent Workforce Time Theft
From manipulating time sheets to using work time for personal time—whenever employees are on the clock but not on the job, they’re stealing time.
However,...
When You Know It’s Time to Switch Payroll Providers
Download the eBook to learn the key signs of an inadequate payroll system, the capabilities of cutting-edge systems and how to take advantage of the technologies available...
Destination Happiness – 12 Simple Principles That Will Change Your Life ($4.99 Value) FREE For a Limited Time
Learn the best and scientifically proven methods to improve your life now, find out how huge the impact of happiness and optimism is at your job as well as in your life...
7 Questions Every Small Business That Hires Employees Will Have to Answer
Payroll. Withholding. Insurance. Benefits administration. Employment law. Hiring even one employee plunges small and midsize businesses (SMBs) into a new world of responsibilities...
Report: 2018 Pulse of HR Paper: Tech Adoption Continues to Build HR’s Strategic Skills
As HR professionals double down on strategic thinking, data-driven decision-making, and increased employee productivity, their role is becoming critical within smaller...
Workforce Management in Today’s Contact Centers
If you’ve spent any time in an inbound contact center, you know that things never go exactly as planned. You may find that:
Volume and arrival patterns are inconsistent
Agent...