Anything You Want Book Summary – Limited Time Offer
This quick read is full of actionable and sometimes controversial lessons that go against the norm. Derek challenges conventional business thinking and turns a lot of...
Decision Makers’ Guide to Enterprise Intelligent Assistants
Intelligent Assistants (IAs) are now part of nearly every organization’s strategy to improve customer experience and employee productivity. But faced with a diverse...
Making a Big Pivot — While Staying True to Your Original Mission
It can be hard to differentiate what your firm does from how it does it — and that means finding new ways of accomplishing your core mission can be hard. For Accion,...
Hurricane Preparedness for Businesses
Did you know that in 2022, there is a projected 65% chance of above-average hurricane activity in the Atlantic region? What should businesses be doing to best prepare...
The Evolution of the Omnichannel Customer Journey
The customer journey has changed significantly over the past few years. With relatively few channels and touchpoints, it used to be a straight line between awareness and...
eGuide: Empathy How To Demonstrate & How to Use It to Fuel Business Growth
To be empathetic, we need to accurately transpose ourselves into how another person thinks, feels, and acts. Brands who put in the effort to understand...