Learning KPIs that matter the most
How do you judge the success of an enterprise learning platform? If you focus on how many people use it, you’re only seeing part of the picture. Just because employees...
The Definitive Guide to Boosting Intranet Adoption with Cognitive Search
The intranet was supposed to be a godsend for a lot of things: information sharing, employee engagement, and company updates. But in reality, it is a far cry from expectations.
Files...
When Customer Service Goes Remote
The recent pandemic upended businesses everywhere. Employees confined to their homes, lowered customer spending, and uncertainty are to be blamed.
However, customers still...
5 Promises You Need to Make for an Ethical, Privacy-protected 2021
In today’s rapidly expanding global digital economy, protecting data privacy is essential. Companies must be able to demonstrate how they are protecting data privacy...
2021 State of Health Care: Large Employer Strategies to Combat Rising Costs
As a large employer, you know it’s critical to provide health care benefits that keep your employees productive, healthy and loyal. However, you also know that managing...
2021 State of Health Care: Large Employer Strategies to Combat Rising Costs
As a large employer, you know it’s critical to provide health care benefits that keep your employees productive, healthy and loyal. However, you also know that managing...