Learning and Training Trends in the Workplace
Employee learning trends are shifting, influenced by the coronavirus pandemic, generational preferences and technological advances. But where should learning and development...
5 Tips to Win the War on Talent in 2022
Filling critical roles in today’s competitive climate is a top challenge facing HR leaders. Companies looking to attract top talent in 2022 need to step up their...
How Today’s HR Leaders Deliver Meaningful Solutions For Their Working Families
The world of employee benefits is no longer a one-size-fits-all. This is especially true in the area of family benefits where the modern day family unit comes in...
HR Manager’s Legal Alert for Supervisors Newsletter: April 29 Edition
For a limited time, you – and your supervisors – can start benefitting from the hard-hitting, actionable ideas in HR Manager’s Legal Alert for Supervisors...
How to Build the Perfect Customer Service Tech Stack
There’s a frightening gap between the levels of service that customers expect and what they actually receive from companies. For example, 70% of customers now expect...
How to Create a Best-in-Class Customer Service Team
Understanding customers’ problems and finding the ideal solution in the quickest possible time are skills that outstanding customer service people possess. But they...