The Human Resources Service Delivery Book of Knowledge
These quick-read summaries of their Knowledge 2020 breakout presentations offer insights into innovative approaches to improve employee experience, productivity and business...
The Total Economic Impact Of ServiceNow HR Service Delivery
This Forrester Total Economic Impact™ (TEI) study examines the potential return on investment (ROI) enterprises may realize by deploying HR Service Delivery...
Onsite Messaging & Pop-Up Benchmarks
Did you know that Justuno users have an average 5-7% conversion rate? See how your pop-ups and promotions measure up to the competition with this 90-day study on over...
2020 Merchant Gift Card Omnichannel Evaluation
For the fourth consecutive year, NAPCO Research provides an inside look at the consumer gift card purchase and recipient experience. Unlike previous years, which focused...
Retailer Readiness: COVID-19 In-Store Safety Index – Part 2
NAPCO Research is releasing an updated assessment of top retailers’ COVID-19 readiness based on criteria such as signage, messaging, traffic, technology, friendliness/experience,...
SafetyCulture — The Way Forward: 7 Steps to Mitigate Risk During and Post Pandemic
The world is shifting and changing. Since COVID-19 was declared a global health emergency, people around the world have shown resilience in the face of uncertainty. Countries...