First Time Outsourcer: Cultural Alignment & 24/7 Support
The number of merchants on our client’s platform has grown at an average annual rate of 74%. They struggled to keep up with their growth, worked around the clock to service...
4 Steps to Creating Self-Discipline – A Comprehensive Guide
The 4 steps to self-discipline will help you:
Find a focus area to strengthen
Create a strategy to stay motivated and dedicated
Start small to create...
2018 Performance Management Benchmark Report
Why are we holding on to this old process that weighs down feedback, collaboration, and teamwork?
Reflektive’s Performance Management Benchmark Survey captures the...
How to Manage Compensation Without Performance Ratings
In a hurry to end this practice, many companies have eliminated performance ratings without setting up a new system to determine compensation. This is a mistake.
In...
How to Transition Annual Reviews to Real-Time Feedback
So, you’ve decided to move away from the annual performance review. Before dropping the structure your managers and leadership team relies on to make compensation...
How to Improve Your Managers with Modern Performance Management
Recent research shows 85 percent of employers said engagement was a top priority for their organization, but 70 percent of employees’ engagement is decided by the...